Returns, Refunds and Exchanges Policy
1) No returns, refunds or exchanges on all Dress designs, even without any measurements given.
2) It is important to provide the correct measurements and sizes on dress designs to insure proper fit MelissaJane Designs will not be held responsible for customer sizing errors. Please make sure you use a soft tape measure not a metal one.
3) Cancellation : Orders cannot be cancelled after 28 hours, as fabrics are on order.
4) No dresses returned Strict Policy as they are all custom made
5) By placing an order with MelissaJane Boutique, you hereby agree to the the above described Returns, Refunds, and Exchanges policy."
6) MelissaJane policy is strict on orders and has the right to refuse a order.
7) All Embellishments on the dresses, we do try out hardest to give the customer the same as shown on the photos, if for some reason the embellishment is no longer available by our supplier, we will do our utmost to get very similar for you, this is beyond our control with our suppliers being out of stock
MelissaJane Designs is not responsible for any delay in shipping or lost parcel by the Carrier used.
Please ask if you would like your parcel insurance..
Caution: Some of our items contain small parts and are not intended for children under age 3. Never leave your child unattended while wearing our items. None of our items are intended for sleepwear. Apparel made with feathers may cause skin irritation.
Please note: Boas are Not Guaranteed to be Colorfast. Our feather boas are not flame retardant
Rush Orders: 10 Business Days, Plus Shipping.
This policy covers how we use your personal information.
Your privacy is very important to us and we will take all measures to protect your personal information. What Information Do We Collect?
We only collect information needed as it relates to your order. This may include your: Billing Address Shipping Address Email Address Phone Number Credit Card Information
In addition we may also collect information such as your IP address, browser type, and URL data.
This data is used to help prevent hacking attempts, what web browsers people are using, and to find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used? Your information is only used to fill your order.
We do not sell or redistribute your information to any third party. Security and Storage Only your order data billing, shipping, and order contents data is stored on our server.
This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server.
We do not store your Credit Card data. Cookies and Browser Information Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents.
We use them only to track this information. Should you have any questions relating to our policies, please contact us.
Please note that all photos are copyright MelissaJane Boutique & may not be altered in any way.
You may not use your photos on my designs. You may ONLY use MJD photos for the purposes of listing & selling MJD products.
Those seen using MJD photos for any other purposes will be removed as a wholesaler & possible copyright infringement will be pursued.
Reporting Value on Customs Declarations: International regulations require that the value of your item is to be declared on all customs forms. Some countries may charge a customs fee upon receipt of your package. Please check with your country's postal regulations prior to purchasing, as the customs charge, if any, it will be your responsibility thank you.
MelissaJane Boutique will not be held Responsible for lost packages that have been shipped out with tracking numbers given, Customer are Responsible to contact there customs to clear packages thank you.
MelissaJane Boutique Feather Dress are all patent designs therefor they cannot be copied unless permission to do so.
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